How to Collect Real Community Input on Your Vacant Storefronts

Everyone knows which storefronts are empty. Here is how a public map gets you real resident input on what belongs in them.

September 15, 2026

You already know which buildings on your main corridor are empty. You could list them from memory.

What you probably cannot say with confidence is what the people who live around those buildings actually want in them. And when that question comes up at a council meeting, the answer usually comes from whoever showed up that night, which is rarely a representative group.

Oakland is running an interesting attempt at solving that, and the front door to it is a public map.

What the Oakland Civic Assembly Is Doing

The Oakland Civic Assembly is a nonpartisan civic education and public deliberation project focused on a single question: how do empty storefronts and vacant lots become vibrant community spaces?

The deliberation itself is unusually rigorous. Delegates are chosen by democratic lottery to reflect the demographics of the city across age, gender, race, ethnicity, and location, and they are paid for their time. They research, consult experts and community members, and develop proposals. A recommendation needs supermajority agreement, 75 percent or better, before it becomes official.

Alongside that process sits a public map. The heading on the page is "Map Hot Spots in Your Neighborhood," and the invitation is simple. Double-click anywhere, drop a pin on a vacant storefront or lot, and say what you think it could become.

Anyone in Oakland can add to it. You do not have to be a delegate, attend a session, or be free on a Tuesday night.

Why the Map Comes Before the Meeting

Public meetings have a participation problem that everyone acknowledges and few solve. They happen at one time, in one room, and they reward people with free evenings and the confidence to speak into a microphone.

A map inverts that. It is open at 6am and at midnight. It takes ninety seconds. Someone can point at the specific building they walk past every day instead of describing it, and the person reading the input does not have to guess which corner they meant.

You also get something a comment card never gives you: location. Twenty comments saying "we need more third places" is a sentiment. Twenty pins clustered on the same three blocks is a finding, and it tells you where to look.

What Makes a Public Input Map Work

Ask one question. Oakland's map asks about vacant storefronts and lots, not about everything wrong with Oakland. A narrow question gets usable answers. An open feedback map becomes a complaint board within a week.

Keep the barrier on the floor. No account, no login, no eight-field form. Every step you add filters out exactly the people you were trying to hear from. In Proxi you can let anyone add a point and still hold every submission for review before it goes public, so an open front door does not mean an unmoderated map.

Show the pins. People contribute more when they can see that others already did. A map with sixty visible ideas on it recruits the sixty-first person far better than an empty form.

Say what happens next. This is the one most organizations skip, and it is the one that determines whether anyone bothers. Oakland is explicit that delegate recommendations are advisory and that the goal is to work with the Mayor, the City Council, and the Board of Supervisors to get policies adopted. That is an honest answer about influence. "Your input will be considered" is not.

Connect It to Something Real

A map that collects ideas and then sits there does more harm than never asking. People notice.

Before you launch one, decide where the input lands. It might be a board agenda, a corridor plan, a grant application, a property owner conversation, or a formal deliberation like Oakland's. Write that down on the page next to the map, and then close the loop when it happens. Post what came in, what rose to the top, and what you did about it. Proxi tracks submissions as they arrive, so the report-out is a matter of reading your own data rather than reconstructing months of comments.

Start Smaller Than Oakland

You do not need a lottery-selected assembly and a 75 percent threshold. That is a serious civic experiment with real staffing behind it, and most organizations are not going to run one.

What you can borrow is the pattern. Pick one question that matters this year. Put a map on your website where anyone can answer it by pointing at a place. Review what comes in, publish what you heard, and carry it into a decision that was going to get made anyway.

If you already maintain a district map in Proxi, the input layer is not a second project. It is the same map with the door unlocked. And the answers you get will be better than the ones from whoever happened to show up on Tuesday.

Frequently Asked Questions

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